A few words about NAOS Marketing

1. Vision and mission of NAOS Marketing
2. NAOS Marketing management team
3. NAOS Marketing a success-story!
4. NAOS Marketing identity card

naos-marketing-contact-center

Since its creation at the end of 2007, NAOS Marketing has changed dramatically from a consulting office with 10 employees to a successful company specialized in customer experience with over 1,000 staff members. NAOS Marketing continues to be strongly attached to its vision of putting the customer first and maintaining excellence and innovation in its proposed solutions.

1. Vision and mission of NAOS Marketing

NAOS Marketing aims to become the reference point for quality in Egypt and in the MENA region to assist companies to:

  • develop new markets
  • manage customer relationship and experience

To achieve this, the NAOS Marketing missions to:

  • provide clients with adapted, scalable, upgradable, multichannel solutions, combining European quality with offshore prices
  • participate in the development of companies by providing strategic sales, marketing and export consulting, trainings and marketing solutions.
  • propose comprehensive and well thought-out solutions for the management of an outsourced customer relationship through a contact center that respects and promotes the highest standards of social responsibility.

NAOS Marketing values

  • Quality, quality and always quality
  • Customer centricity
  • Honesty and transparency
  • Innovation
  • Empowerment of teams
  • Agility, flexibility

2. NAOS Marketing management team

nadine

Nadine Barbier – CEO

nadine@naos-marketing.com

Master in management from HEC, France
Professor of marketing and CRM in Universities and Business Schools in France, Lebanon, Sudan, Egypt.
Trainer of call center managers on managing with KPIs
CEO of NAOS Marketing since 2007

Antoine Gauthier

Antoine Gauthier – General Manager

agauthier@naos-marketing.com

Training Microsoft Sales Specialist. Avolys. Paris
Master in management from Rennes International School of Business. France
Bachelor in Business at Auckland Institute of Technology. (NZ)
Call Centre Manager for 10 years
NAOS Marketing Business associate since 2011

Mina Thabet

Mina Thabet – Operations Coordinator

mina.thabet@naos-marketing.com

Bachelor Degree from Cairo University
5 years of experience working as TL / TL Senior
Working at NAOS Marketing since 2012

Julia Pentecouteau – Communication Director

julia@naos-marketing.com

Master in Marketing/Communication from Rennes International School of Business. (Fr)
Master in Art Sciences. Panthéon-Sorbonne University (Fr)
6 years developing 2.0 communication for cultural institutions and web-based companies.

araafat

Ahmed Raafat – HR Director

araafat@naos-marketing.com

High Diploma Degree in Electrical Engineering, Cairo, Egypt
Diploma In Human Resources Management, AUC, Egypt
28 Years of experience in Human Resources Management and Organizational Development in
Several Foreign Funded Projects, Egyptian Private, Public and Governmental Sectors
NAOS Marketing Human Resources Director

 

3. NAOS Marketing  a success-story!

 

2017 frise chrono EN

Icones_egypte_NAOS

4. NAOS Marketing identity card

Date of creation: 2007

Headquarters: Cairo, Egypt

Delegation in France: Paris

Legal structure: Joint stock company with a capital of 250,000.00 EGP

Staff number: 1,100 (in June 2017)