NAOS Marketing – Obour City, Cairo
You will be working for an extremely dynamic Egyptian company, one of the best provider of Integrated Mobility Solutions (car maintenance, car detailing, trade in, protection plans, roadside assistance, door-to-door services). In the business since 1980, the company has happily served more than 70,000 customers, and you will be the voice of a world awarded company for its excellence in providing services and in car distributing.
ABOUT THE JOB
Your responsibilities will include:
Handle customer complaints and answer inquiries. Find with customers best options to match what they want.
Ask questions to understand customer requirements.
Create solutions and ensure a smooth process.
Manage large amounts of incoming calls.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information.
Transportation provided from/to Saray El-Kobba (Misr El-Gdida)
Rotational Shifts for males 24/7, and rotational shifts for female up to 6:00 PM
Work Location: KM 28, Cairo-Ismailia desert road
What are we offering?
Vacancies: 10 open positions for full time contracts
One week paid training (as normal worked days)
Medical insurance: with AXA, provided after 3 months
Salary: 3,900 to 4,000 EGP per month
Post-Secondary/University education or above
A 0 to 2 year experience in a Call Center is a plus, ideally with a Data Entry background.
Very Good to Excellent English
Preferred Residence areas: Obour, Sherouk, Salam City, Mostakbal, Heliopolis, Badr, 10th of Ramadan
HOW TO APPLY?
Send your CV to firstname.lastname@example.org
Don’t forget to mention the code # AB20190827, and your contact (email + phone)